BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Telerik Inc.//Sitefinity CMS 14.4//EN BEGIN:VTIMEZONE TZID:Eastern Standard Time BEGIN:STANDARD DTSTART:20251102T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYHOUR=2;BYMINUTE=0;BYMONTH=11 TZNAME:Eastern Standard Time TZOFFSETFROM:-0400 TZOFFSETTO:-0500 END:STANDARD BEGIN:DAYLIGHT DTSTART:20250301T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYHOUR=2;BYMINUTE=0;BYMONTH=3 TZNAME:Eastern Daylight Time TZOFFSETFROM:-0500 TZOFFSETTO:-0400 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT DESCRIPTION:Website: https://us02web.zoom.us/webinar/register/WN_VhVfqHLRSe eAZgsMD3-ZSw\n\n REGISTERBROCHURE This event is free and awards 1.5 Clinic al Continuing Education credits. This clinically oriented webinar examines how cultural\, linguistic\, and identity-related factors directly influen ce diagnostic accuracy\, treatment planning\, pain assessment\, informed c onsent\, and compliance with postoperative instructions. Participants will explore evidence-based research demonstrating how communication gaps and cultural differences can contribute to misdiagnosis\, treatment delays\, c omplications\, and reduced adherence to treatment protocols. Through clini cian-led narratives\, case analyses\, and interactive scenario-based learn ing\, dental professionals will learn practical\, clinically relevant stra tegies to enhance patient assessment\, improve procedural communication\, and strengthen treatment outcomes for diverse patient populations.Learning ObjectivesAt the conclusion of this program\, participants will be able t o:Describe how cultural and linguistic factors influence diagnostic i nterviews\, symptom reporting\, pain expression\, and treatment decis ion-making in dental care.Identify clinical risks associated with communic ation barriers—such as inaccurate medical histories\, compromised inf ormed consent\, anesthesia complications\, and poor postoperative com pliance.Apply evidence-based communication techniques to improve the accur acy of clinical assessments\, enhance procedural explanations\, and s upport adherence to treatment protocols.Analyze real-world case scena rios where cultural misunderstandings resulted in diagnostic errors o r treatment complications\, and determine corrective strategies.Devel op at least three clinical workflow modifications (assessment tools\, consent enhancements\, risk-mitigation protocols) to improve patient safe ty and treatment outcomes across diverse populations.Agenda:7:00 – 7: 05 PM | Welcome &\; Course OverviewSpeaker: Ioanna Mentzelopoulou\, DDS – NYSDA D&\;I Chair7:05 – 7:10 PM | Program OrientationModerator: Fabi ola Milord\, DDS7:10 – 7:30 PM | Clinical Narrative: Communication Across CulturesSpeaker: Ivan Vázquez\, DDS7:30 – 7:50 PM | Clinical Narrative: Cu ltural Factors in Patient CareSpeaker: Emma Guzman\, DDS7:50 – 8:10 PM | C linical Narrative: Periodontal Diagnosis &\; Culturally Responsive Care Speaker: Vera Tang\, DDS8:10 – 8:20 PM | Panel + Interactive Case Discussi onModerator: Fabiola Milord\, DDS | Panelists: Drs. Vázquez\, Guzman\, Tan g8:20 – 8:30 PM | Clinical Q&\;AMeet The Speakers:\n\nDr. Emma GuzmanGe neral Dentist | Wellness Advocate | Community MentorDr. Emma J. Guzman is a dynamic general dentist practicing in New York City\, widely recognized for her vibrant personality and her passion for holistic health and wellne ss. Inspired by her own wellness journey—where therapy\, nutrition\, and c onsistent movement transformed her life—she integrates a whole-person appr oach into her patient care and public speaking.Dr. Guzman earned her DDS f rom the University at Buffalo School of Dental Medicine and completed her general practice residency at BronxCare Health System. Her commitment to s ervice has taken her to Mexico\, the Dominican Republic\, and Jamaica\, wh ere she provided essential dental care to underserved communities.A dedica ted mentor and role model\, Dr. Guzman frequently speaks to students about careers in STEM\, supports undergraduates interested in dentistry\, and p resents on topics ranging from wellness for clinicians to global outreach. Born and raised in Brooklyn to parents from Livingston\, Guatemala\, she b rings a rich cultural perspective to her work. Outside the office\, she en joys dancing\, cooking\, traveling\, and spending time with loved ones. Dr . Ivan VázquezPediatric Dentist | Organized Dentistry Leader | Advocate fo r RepresentationDr. Ivan A. Vázquez is a native of San Juan\, Puerto Rico\ , whose career reflects more than three decades of clinical excellence\, m entorship\, and leadership in organized dentistry. After earning his Bache lor of Science from the University of Puerto Rico and his DDS from NYU Col lege of Dentistry\, he completed his residency and served as chief residen t at Interfaith Medical Center\, later earning his Pediatric Certificate.D r. Vázquez currently practices pediatric dentistry in Hauppauge\, NY\, and has served for over 30 years as a Pediatric Dental Attending at St. Barna bas Hospital in the Bronx. A respected leader within organized dentistry\, he is Past President of the Suffolk County Dental Society\, a founding me mber of the Puerto Rico Dental Association USA\, and a Fellow of both the American College of Dentists and the International College of Dentists. He has also served as Delegate and Alternate Delegate to both the ADA and NY SDA.With deep roots in community service and professional mentorship\, Dr. Vázquez brings a powerful perspective on identity\, adaptation\, leadersh ip\, and culturally responsive patient care. Dr. Vera TangClinical Assista nt Professor | Vice Chair | Director of Predoctoral Periodontics\, NYU Col lege of DentistryVera W. L. Tang\, D.D.S.\, M.S.\, F.I.C.D.\, F.A.C.D. is a Clinical Assistant Professor\, Vice Chair\, and Director of Predoctoral Periodontics in the Department of Periodontics and Implant Dentistry at Ne w York University College of Dentistry (NYUCD). She actively serves on num erous college and university committees\, including the Admissions Steerin g\, Senior Academic Leadership Team\, NYUCD Alumni Association\, NYU Alumn i Association\, Faculty Senators Council\, University Senate\, and as Facu lty Advisor to the American Student Dental Association.Dr. Tang has receiv ed several accolades\, including the American Academy of Periodontology Ed ucator Award in both 2012 and 2014. She is a member of distinguished honor ary societies such as Omicron Kappa Upsilon (OKU)\, the New York Academy o f Medicine\, the International College of Dentists\, and the American Coll ege of Dentists.Dr. Tang earned her Doctor of Dental Surgery (D.D.S.) degr ee with honors from NYU College of Dentistry and completed her Certificate in Periodontics and master's in dental science at the University of Flori da College of Dentistry. She is a Diplomate of the American Board of Perio dontology. In addition to her academic roles\, she maintains a private pra ctice in New York City\, specializing in periodontics.Dr. Tang is an accom plished lecturer\, having presented on regional\, national\, and internati onal stages on various dental topics. She has also been a regular guest on SiriusXM Doctor Radio and has been cited in health magazines and websites .Beyond her clinical and academic contributions\, Dr. Tang has been an adv ocate for organized dentistry since 1998. She has held leadership roles in numerous organizations\, including the American Academy of Periodontology \, American Dental Association\, American Dental Education Association\, A merican Student Dental Association\, Nassau County Dental Society\, New Yo rk County Dental Society\, New York State Dental Association\, and Northea stern Society of Periodontists. Dr. Tang is a past president of the Northe astern Society of Periodontists and the NYUCD Alumni Association. She curr ently serves as President of the New York County Dental Society. Moderator :Dr. Fabiola MilordDental Oncologist | Global Health Advocate | Educator & amp\; LeaderDr. Fabiola Milord is a dental oncologist whose career spans c linical practice\, global public health\, medical missions\, and leadershi p in organized dentistry. She holds a Bachelor of Science from St. John’s University and earned her DDS from NYU College of Dentistry\, followed by a General Practice Residency at Metropolitan Hospital Center and a Dental Oncology Fellowship at Memorial Sloan Kettering Cancer Center.Her commitme nt to service has led her to treat patients across the U.S. and internatio nally in countries including The Bahamas\, Ghana\, Guyana\, Haiti\, Jamaic a\, South Africa\, St. Lucia\, and St. Vincent. Recognizing oral health as a human right\, she earned a master’s degree in public health from NYU’s School of Global Public Health and is a sought-after national and internat ional speaker.Dr. Milord is deeply involved in organized dentistry and hol ds numerous leadership roles\, including:Co-Chair\, Pierre Fauchard Academ y (NY Section)Vice President\, NYU College of Dentistry Alumni Association Past President\, Nassau County Dental SocietyDelegate\, New York State Den tal AssociationFellow\, American College of DentistsDental Director\, NOAH -NY Medical MissionsHer many awards include the 2025 Faculty of the Year A ward from LIJ Medical Center and the Academy of General Dentistry’s 2022 H umanitarian Award.Dr. Milord maintains a private practice in New Hyde Park \, NY\, where she brings together her clinical expertise and passion for e quitable care. In her downtime\, she enjoys relaxing with family and frien ds.New York State Dental Association is an ADA CERP Recognized Provider. A DA CERP is a service of the American Dental Association to assist dental p rofessionals in identifying quality providers of continuing dental educati on. ADA CERP does not approve or endorse individual courses or instructors \, nor does it imply acceptance of credit hours by boards of dentistry.Con cerns or complaints about a CE Provider may be directed to the provider or the ADA CERP at www.ada.org/cerpCE@nysdental.org | Brenda Turner DTEND:20260115T013000Z DTSTAMP:20260916T191603Z DTSTART:20260115T000000Z LOCATION: SEQUENCE:0 SUMMARY:Improving Patient Care Through Cultural Awareness: Clinical Communi cation and Inclusion in Dentistry UID:RFCALITEM639251829633043746 X-ALT-DESC;FMTTYPE=text/html:Website: https://us02web.z oom.us/webinar/register/WN_VhVfqHLRSeeAZgsMD3-ZSw

 \;

REGISTERBROCHURE

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This event is \;free \ ;and awards \;1.5 Clinical Continuing Education credits. \;

This clinically oriented webinar examines how cultural\, linguistic\, and identity-related factors directly influence diagnostic ac curacy\, treatment planning\, pain assessment\, informed consent\, and com pliance with postoperative instructions. Participants will explore evidenc e-based research demonstrating how communication gaps and cultural differe nces can contribute to misdiagnosis\, treatment delays\, complications\, a nd reduced adherence to treatment protocols. Through clinician-led narrati ves\, case analyses\, and interactive scenario-based learning\, dental pro fessionals will learn practical\, clinically relevant strategies to enhanc e patient assessment\, improve procedural communication\, and strengthen t reatment outcomes for diverse patient populations.

Learning Objectives
At the conclusion of this program\, participants wi ll be able to:

  1. De scribe how cultural and linguistic factors influence diagnostic interviews\, symptom reporting\, pain expression\, and treatment decision-making in dental care.
  2. Identify clinical risks associated with communication barriers —such as inaccurate medical histories\, compromised informed consent\ , anesthesia complications\, and poor postoperative compliance.
    3. < li data-list="0" data-level="1">Apply evidence-based comm unication techniques to improve the accuracy of clinical assessments\ , enhance procedural explanations\, and support adherence to treatmen t protocols.
  3. Analyze real-world case scenarios where cultural misunderstandings resulted in diagnostic errors or treatment complications\, and determine corrective strategies.
  4. Develop at least three clinical workflow modifications (assessment tools\, consent enhancements\, risk-mitigation protocols) to improve patient s afety and treatment outcomes across diverse populations.

Agenda:

7:00 – 7:05 PM | Welcome &\; Course Overview

Speaker: Ioanna Ment zelopoulou\, DDS – NYSDA D&\;I Chair

7:05 – 7: 10 PM | Program Orientation

Moderator: Fabiola M ilord\, DDS

7:10 – 7:30 PM | Clinical Na rrative: Communication Across Cultures

Speaker: Ivan Vázq uez\, DDS

7:30 – 7:50 PM | Clinical Narr ative: Cultural Factors in Patient Care

Speaker: Emma Guz man\, DDS

7:50 – 8:10 PM | Clinical Narr ative: Periodontal Diagnosis &\; Culturally Responsive Care

Speaker: Vera Tang\, DDS

8:10 – 8:20 PM | Panel + Interactive Case Discussion

Moderator: Fa biola Milord\, DDS | Panelists: Drs. Vázquez\, Guzman\, Tang

8:20 – 8:30 PM | Clinical Q&\;A

Meet The Speakers:

\n\n

Dr. Emma Guzman

General Dentist | Wellne ss Advocate | Community Mentor
Dr. Emma J. Guzman is a dynamic general dentist practicing in New York City\, widely recognized for her vibrant personality and her passion for holisti c health and wellness. Inspired by her own wellness journey—where therapy\ , nutrition\, and consistent movement transformed her life—she integrates a whole-person approach into her patient care and public speaking.

Dr. Guzman earned her DDS from the Univers ity at Buffalo School of Dental Medicine and completed her general practic e residency at BronxCare Health System. Her commitment to service has take n her to Mexico\, the Dominican Republic\, and Jamaica\, where she provide d essential dental care to underserved communities.

A dedicated mentor and role model\, Dr. Guzman frequentl y speaks to students about careers in STEM\, supports undergraduates inter ested in dentistry\, and presents on topics ranging from wellness for clin icians to global outreach.
Born and r aised in Brooklyn to parents from Livingston\, Guatemala\, she brings a ri ch cultural perspective to her work. Outside the office\, she enjoys danci ng\, cooking\, traveling\, and spending time with loved ones.

 \;

Dr. Ivan Vázquez

Pediatric Dentist | Orga nized Dentistry Leader | Advocate for Representation
Dr. Ivan A. Vázquez is a native of San Juan\, Puerto Rico\, whose career reflects more than three decades of clinical excellenc e\, mentorship\, and leadership in organized dentistry. After earning his Bachelor of Science from the University of Puerto Rico and his DDS from NY U College of Dentistry\, he completed his residency and served as chief re sident at Interfaith Medical Center\, later earning his Pediatric Certific ate.

Dr. Vázquez currently practic es pediatric dentistry in Hauppauge\, NY\, and has served for over 30 year s as a Pediatric Dental Attending at St. Barnabas Hospital in the Bronx. A respected leader within organized dentistry\, he is Past President of the Suffolk County Dental Society\, a founding member of the Puerto Rico Dent al Association USA\, and a Fellow of both the American College of Dentists and the International College of Dentists. He has also served as Delegate and Alternate Delegate to both the ADA and NYSDA.

With deep roots in community service and professional men torship\, Dr. Vázquez brings a powerful perspective on identity\, adaptati on\, leadership\, and culturally responsive patient care.

 \;

Dr. Vera Tang

Clinical Assistant Professor | Vice Chair | Director of Predoctoral Periodontics\, NYU College of Dentistry

Vera W. L. Tang\, D.D.S.\, M.S.\, F.I.C.D.\, F.A.C.D. is a Clinical Assistant Professor\, Vi ce Chair\, and Director of Predoctoral Periodontics in the Department of P eriodontics and Implant Dentistry at New York University College of Dentis try (NYUCD). She actively serves on numerous college and university commit tees\, including the Admissions Steering\, Senior Academic Leadership Team \, NYUCD Alumni Association\, NYU Alumni Association\, Faculty Senators Co uncil\, University Senate\, and as Faculty Advisor to the American Student Dental Association.

Dr. Tang has received several accolades\, including the Amer ican Academy of Periodontology Educator Award in both 2012 and 2014. She i s a member of distinguished honorary societies such as Omicron Kappa Upsil on (OKU)\, the New York Academy of Medicine\, the International College of Dentists\, and the American College of Dentists.

Dr. Tang ear ned her Doctor of Dental Surgery (D.D.S.) degree with honors from NYU Coll ege of Dentistry and completed her Certificate in Periodontics and master' s in dental science at the University of Florida College of Dentistry. She is a Diplomate of the American Board of Periodontology. In addition to he r academic roles\, she maintains a private practice in New York City\, spe cializing in periodontics.

Dr. Tang is an accompli shed lecturer\, having presented on regional\, national\, and internationa l stages on various dental topics. She has also been a regular guest on Si riusXM Doctor Radio and has been cited in health magazines and websites.

Beyond her clinical and academic contributions\, Dr. Tang has b een an advocate for organized dentistry since 1998. She has held leadershi p roles in numerous organizations\, including the American Academy of Peri odontology\, American Dental Association\, American Dental Education Assoc iation\, American Student Dental Association\, Nassau County Dental Societ y\, New York County Dental Society\, New York State Dental Association\, a nd Northeastern Society of Periodontists. Dr. Tang is a past president of the Northeastern Society of Periodontists and the NYUCD Alumni Association . She currently serves as President of the New York County Dental Society.  \;

Moderat or:

Dr. F abiola Milord

Dental Oncologist | Global Health Advocate | E ducator &\; Leader
Dr. Fabiol a Milord is a dental oncologist whose career spans clinical practice\, glo bal public health\, medical missions\, and leadership in organized dentist ry. She holds a Bachelor of Science from St. John’s University and earned her DDS from NYU College of Dentistry\, followed by a General Practice Res idency at Metropolitan Hospital Center and a Dental Oncology Fellowship at Memorial Sloan Kettering Cancer Center.

Her commitment to service has led her to treat patients across the U.S. and internationally in countries including The Bahamas\, Ghana\, Guya na\, Haiti\, Jamaica\, South Africa\, St. Lucia\, and St. Vincent. Recogni zing oral health as a human right\, she earned a master’s degree in public health from NYU’s School of Global Public Health and is a sought-after na tional and international speaker.

Dr. Milord is deeply involved in organized dentistry and holds numerous le adership roles\, including:

Her many awards include the 2025 Faculty of the Year Award from LIJ Medi cal Center and the Academy of General Dentistry’s 2022 Humanitarian Award.

Dr. Milord maintains a private pr actice in New Hyde Park\, NY\, where she brings together her clinical expe rtise and passion for equitable care. In her downtime\, she enjoys relaxin g with family and friends.

New York State Dental Association is an ADA CERP Recognized Provider . ADA CERP is a service of the American Dental Association to assist denta l professionals in identifying quality providers of continuing dental educ ation. ADA CERP does not approve or \;endorse individual courses or instructors\, nor does it imply acceptance of credit hours by boards o f dentistry.

Concerns or complaints about a CE Provider may be directed to the provider or the \;ADA CERP at < /span>www.ada.org/cerp

CE@nysdental.org | Brenda Turner

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