Frequently Asked Questions (FAQs)

COVID-19 has brought on much uncertainty and raised many questions. NYSDA recognizes the importance of providing our members with information that will protect both patients and dental health care personnel during this pandemic. Below is a compiled list of the most frequently asked questions and answers. 

  • *NEW* When dental offices reopen, will dentists be able to test patients for COVID-19?
  • *New* What PPE will I need when I return to work and how can I purchase it?
  • Will a borrower’s PPP loan forgiveness amount (pursuant to section 1106 of the CARES Act and SBA’s implementing rules and guidance) be reduced if the borrower laid off an employee, offered to rehire the same employee, but the employee declined the offer?
  • Should I use a special COVID-19 consent form for patient treatment?
  • I submitted my PPP and/or EIDL loan application(s) but has not yet received any money. What do I do?
  • How do I address COVID-19 exposure in the work place and manage employee-leave during the pandemic?
  • What is considered emergency dental care?
  • Can a sole proprietor dentist receive COVID-19 unemployment insurance benefits?
  • I need to file for unemployment benefits. Where do I start?
  • If I temporarily close my office, what do I tell my patients? What do I do about paying employees?
  • What are the symptoms of COVID-19?
  • What if ​I or a member of my staff is exhibiting symptoms?
  • What if ​I or a member of my staff is suspected to have or tests positive for COVID-19?
  • How do we keep our employees safe?
  • I'm doing teledentistry. How do I code for these services?