Lance's Corner

AHRQ Highlights World Patient Safety Day

Sep 16, 2024

Per the notice below, the Agency for Healthcare Research and Quality (AHRQ) is highlighting World Patient Safety Day.

On World Patient Safety Day, AHRQ Highlights the Urgent Need to Address Diagnostic Safety

As the healthcare community prepares to recognize World Patient Safety Day 2024 on Tuesday, we look forward to joining Department of Health and Human Services (HHS) Secretary Xavier Becerra and other healthcare leaders at the White House to commemorate the observance and affirm our commitment to safe care everywhere and zero preventable harm for all.  AHRQ is a federal leader in efforts to advance patient and healthcare worker safety, and we are proud that the National Action Alliance for Patient and Workforce Safety – an initiative led by AHRQ on behalf of HHS—will be highlighted at the event as a cornerstone of supporting national efforts to ensure that patients and healthcare workers are protected from avoidable harms.  This year’s World Patient Safety Day theme is “Improving Diagnosis for Patient Safety.”  Over the last five years, AHRQ has been fortunate to have dedicated funds to support safe and timely diagnosis.  The resources resulting from these investments will be featured tomorrow on World Patient Safety Day in this month’s National Action Alliance Webinar, where experts will share recently developed tools and strategies for reducing diagnostic errors.  (Note: registration remains open!)

The need to reduce diagnostic errors is urgent.  Some estimate that up to 795,000 Americans die or are permanently disabled each year due to misdiagnosis.  These errors disproportionately affect the most vulnerable in our country.  In primary care, delayed or missed diagnoses of cancer commonly allow the disease to progress to a less treatable stage, worsening prognosis and decreasing survival.  AHRQ’s efforts to tackle this challenge are wide-ranging:

  • Four toolkits—MeasureDxCalibrateDxTeamSTEPPS, and the Toolkit for Engaging Patients to Improve Diagnostic Safety—provide clinical teams and patients with resources to recognize risks, avoid errors, learn from mistakes that occur, and improve team training.
  • Twenty-two diagnostic safety issue briefs summarize the state of science or identify calls to action on topics ranging from the impact of cognitive load to the value of nurses in diagnostic safety to accessing patient experiences as a strategy for understanding the origin of errors.
  • Ten Diagnostic Safety Centers of Excellence are working to develop systems, measures, and technology solutions to improve diagnostic safety.
  • Looking ahead, an AHRQ-supported special supplement in Academic Emergency Medicine will highlight research findings that provide fresh insights into improving diagnostic safety in emergency departments.

While these and other resources and activities underscore AHRQ’s commitment to improving diagnosis, the agency continues to tackle safety in many other ways.  A notable example is the recent release of Adverse Events Among In-Hospital Medicare Patients in 2021 and 2022 (PDF, 2 MB).  This report suggests we’re making some progress since the pandemic's peak, with a 13-to-15 percent reduction in adverse events in 2022 compared to 2021.  Developed with our partners at the Centers for Medicare & Medicaid Services, the report is based on data from AHRQ’s Quality and Safety Review System (QSRS).  The QSRS is a new one-of-a-kind national repository that includes data on 41 types of adverse events experienced by hospitalized Medicare patients and creates a baseline to assess the national impact of ongoing patient safety improvement initiatives.  Among the report highlights:

  • In 2021, 7.1 percent of Medicare patients experienced at least one adverse event per hospital stay, with 83.6 adverse events per 1,000 discharges.  These rates improved in 2022, decreasing to 6.2 percent of patients and 71.1 adverse events per 1,000 discharges.
  • In both 2021 and 2022, the three most common individual adverse events for populations with sufficient size for analysis were: 1) worsening pressure injuries that were present on admission [2021: 4.9 percent, 2022: 6.0 percent]; 2) hypoglycemic events [4.7 percent for both years]; and 3) adverse events related to intravenous unfractionated heparin [2021: 4.2 percent, 2022: 3.0 percent].

On World Patient Safety Day and every day, AHRQ is working to advance patient and healthcare worker safety research and is developing tools and other resources to help healthcare systems and clinicians deliver the safest care possible, including correct and timely diagnoses.  Through research investments and work with our public and private partners, we will continue to prioritize patient and healthcare worker safety, advancing our collective vision of safe care everywhere and zero preventable harm for all.  Please visit our National Action Alliance for Patient and Workforce Safety website to see how we can help you in this effort.

USDOL Issues Comprehensive Employer Guidance on Long COVID

The United States Department of Labor (USDOL) has issued a comprehensive set of resources that can be accessed below for employers on dealing with Long COVID.

Supporting Employees with Long COVID: A Guide for Employers

The “Supporting Employees with Long COVID” guide from the USDOL-funded Employer Assistance and Resource Network on Disability Inclusion (EARN) and Job Accommodation Network (JAN) addresses the basics of Long COVID, including its intersection with mental health, and common workplace supports for different symptoms.  It also explores employers’ responsibilities to provide reasonable accommodations and answers frequently asked questions about Long COVID and employment, including inquiries related to telework and leave.

Download the guide

Accommodation and Compliance: Long COVID

The Long COVID Accommodation and Compliance webpage from the USDOL-funded Job Accommodation Network (JAN) helps employers and employees understand strategies for supporting workers with Long COVID.  Topics include Long COVID in the context of disability under the Americans with Disabilities Act (ADA), specific accommodation ideas based on limitations or work-related functions, common situations and solutions, and questions to consider when identifying effective accommodations for employees with Long COVID.  Find this and other Long COVID resources from JAN, below:

Long COVID, Disability and Underserved Communities: Recommendations for Employers

The research-to-practice brief “Long COVID, Disability and Underserved Communities” synthesizes an extensive review of documents, literature and data sources, conducted by the USDOL-funded Employer Assistance and Resource Network on Disability Inclusion (EARN) on the impact of Long COVID on employment, with a focus on demographic differences.  It also outlines recommended actions organizations can take to create a supportive and inclusive workplace culture for people with Long COVID, especially those with disabilities who belong to other historically underserved groups.

Read the brief

Long COVID and Disability Accommodations in the Workplace

The policy brief “Long COVID and Disability Accommodations in the Workplace” explores Long COVID’s impact on the workforce and provides examples of policy actions different states are taking to help affected people remain at work or return when ready.  It was developed by the National Conference of State Legislatures (NCSL) as part of its involvement in USDOL’s State Exchange on Employment and Disability (SEED) initiative.

Download the policy brief

Understanding and Addressing the Workplace Challenges Related to Long COVID

The report “Understanding and Addressing the Workplace Challenges Related to Long COVID” summarizes key themes and takeaways from an ePolicyWorks national online dialogue through which members of the public were invited to share their experiences and insights regarding workplace challenges posed by Long COVID.  The dialogue took place during summer 2022 and was hosted by USDOL and its agencies in collaboration with the Centers for Disease Control and Prevention and the U.S. Surgeon General.

Download the report

Working with Long COVID

The USDOL-published “Working with Long COVID” fact sheet shares strategies for supporting workers with Long COVID, including accommodations for common symptoms and resources for further guidance and assistance with specific situations.

Download the fact sheet

COVID-19: Long-Term Symptoms

This USDOL motion graphic informs workers with Long COVID that they may be entitled to temporary or long-term supports to help them stay on the job or return to work when ready, and shares where they can find related assistance.

Watch the motion graphic

A Personal Story of Long COVID and Disability Disclosure

In the podcast “A Personal Story of Long COVID and Disability Disclosure,” Pam Bingham, senior program manager for Intuit’s Diversity, Equity and Inclusion in Tech team, shares her personal experience of navigating Long COVID symptoms at work.  The segment was produced by the USDOL-funded Partnership on Employment and Accessible Technology (PEAT) as part of its ongoing “Future of Work” podcast series.

Listen to the podcast

HHS OIG Issues Annual Report on State MFCUs

Per the notice below, the Office of the Inspector General (OIG) of the United States Department of Health and Human Services (HHS) has issued its annual report on the performance of state Medicaid Fraud Control Units (MFCUs).

Medicaid Fraud Control Units Fiscal Year 2023 Annual Report (OEI-09-24-00200) 

Medicaid Fraud Control Units (MFCUs) investigate and prosecute Medicaid provider fraud and patient abuse or neglect. OIG is the Federal agency that oversees and annually approves federal funding for MFCUs through a recertification process. This new report analyzed the statistical data on annual case outcomes—such as convictions, civil settlements and judgments, and recoveries—that the 53 MFCUs submitted for Fiscal Year 2023.  New York data is as follows:

Outcomes

  • Investigations1 - 556
  • Indicted/Charged - 9
  • Convictions - 8
  • Civil Settlements/Judgments - 28
  • Recoveries2 - $73,204,518

Resources

  • MFCU Expenditures3 - $55,964,293
  • Staff on Board4 - 257

1Investigations are defined as the total number of open investigations at the end of the fiscal year.

2Recoveries are defined as the amount of money that defendants are required to pay as a result of a settlement, judgment, or prefiling settlement in criminal and civil cases and may not reflect actual collections.  Recoveries may involve cases that include participation by other Federal and State agencies.

3MFCU and Medicaid Expenditures include both State and Federal expenditures.

4Staff on Board is defined as the total number of staff employed by the Unit at the end of the fiscal year.

Read the Full Report

View the Statistical Chart

Engage with the Interactive Map

GAO Issues Report on Medicaid Managed Care Service Denials and Appeal Outcomes

The United States Government Accountability Office (GAO) has issued a report on federal use of state data on Medicaid managed care service denials and appeal outcomes.  GAO found that federal oversight is limited because it doesn't require states to report on Medicaid managed care service denials or appeal outcomes and there has not been much progress on plans to analyze and make the data publicly available.  To read the GAO report on federal use of state data on Medicaid managed care service denials and appeal outcomes, use the first link below.  To read GAO highlights of the report on federal use of state data on Medicaid managed care service denials and appeal outcomes, use the second link below.
https://www.gao.gov/assets/d24106627.pdf  (GAO report on federal use of state data on Medicaid managed care service denials and appeal outcomes)
https://www.gao.gov/assets/d24106627_high.pdf  (GAO highlights on federal use of state data on Medicaid managed care service denials and appeal outcomes)

CMS Issues Latest Medicare Regulatory Activities Update

The Centers for Medicare and Medicaid Services (CMS) has issued its latest update on its regulatory activities in the Medicare program.  While dentistry is only minimally connected to the Medicare program, Medicare drives the majority of health care policies and insurance reimbursement policies throughout the country.  Therefore, it always pays to keep a close eye on what CMS is doing in Medicare.  To read the latest CMS update on its regulatory activities in Medicare, use the link below.
https://www.cms.gov/training-education/medicare-learning-network/newsletter/2024-03-14-mlnc