CAHPS Holding Webinar on Capturing Patient Feedback
Per the notice below, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) is holding a free Webinar on using multiple feedback mechanisms to capture patient input.
Register for May 8 Webcast — Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data
Date: Wed., May 8, 2024
Time: 1-2 p.m. ET
This free Webcast from the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program will discuss how patient experience professionals use multiple feedback methods to fully capture the patient voice. Speakers will describe how additional feedback methods complement CAHPS data, and how this integration of data sources informs their efforts to identify improvement areas and potential solutions. For questions, contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.
